Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the People platform, including our website, mobile application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms and all applicable laws and regulations.

1.1 Eligibility

To use our Service, you must be at least 18 years old and have the legal capacity to enter into binding agreements. By using our Service, you represent and warrant that you meet these eligibility requirements.

2. Service Description

People operates a platform that connects clients seeking services with freelancers offering various professional services. Our platform facilitates:

• Job posting and project management
• Freelancer profile creation and verification
• Payment processing and escrow services
• Communication tools between clients and freelancers
• Dispute resolution services

3. User Responsibilities and Disclaimers

3.1 User Responsibility for Activities

Users of our platform are solely responsible for:

• The nature and legality of all services offered or requested
• Compliance with all applicable local, state, national, and international laws
• Ensuring that their activities do not violate any third-party rights
• Maintaining appropriate insurance and licenses for their services
• Resolving disputes directly with other users

3.2 Prohibited Activities

The following activities are strictly prohibited on our platform:

• Any illegal activities or services that violate applicable laws
• Fraud, deception, or misrepresentation
• Harassment, discrimination, or hate speech
• Intellectual property violations
• Services involving weapons, drugs, or other contraband
• Adult content or services without proper verification
• Any activity that could harm our platform or other users

3.3 Legal Compliance

Users must ensure that all services offered and transactions conducted through our platform comply with:

• All applicable labor laws and regulations
• Tax obligations and reporting requirements
• Professional licensing requirements
• Data protection and privacy laws
• Consumer protection regulations

4. Limitation of Liability

4.1 Maximum Liability

In no event shall People's total liability exceed the amount paid by you to us in the twelve (12) months preceding the claim. This limitation applies to all causes of action, whether in contract, tort, or otherwise.

4.2 Indemnification

You agree to indemnify, defend, and hold harmless People, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the platform
• Your violation of these Terms
• Your violation of any applicable laws
• Any services you provide or receive through the platform

5. User Accounts and Verification

5.1 Account Creation

To use certain features of our platform, you must create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

5.2 Freelancer Verification

Freelancers must undergo verification processes, including:

• Identity verification using government-issued documents
• Aadhar card verification for Indian residents
• Background checks where applicable
• Skill assessment and portfolio review
• Reference checks and testimonials

5.3 Client Information

Clients may be required to provide:

• Personal identification information
• Contact details and address
• Payment method verification
• Project requirements and specifications

6. Payment and Financial Terms

6.1 Payment Processing

All payments are processed through secure third-party payment gateways. We may charge service fees for platform usage and payment processing.

6.2 Escrow Services

We may hold payments in escrow until services are completed and approved by the client. This protects both parties and ensures fair transactions.

6.3 Refunds and Disputes

Refund policies are determined on a case-by-case basis. Disputes between users should be resolved through our dispute resolution process before seeking external remedies.

7. Intellectual Property

7.1 Platform Content

All content on our platform, including text, graphics, logos, and software, is owned by People and protected by intellectual property laws.

7.2 User Content

Users retain ownership of their content but grant us a license to use, display, and distribute it in connection with our services.

7.3 Service Deliverables

Intellectual property rights for work products are determined by the agreement between clients and freelancers, subject to applicable laws.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference. We collect, use, and protect your personal information in accordance with applicable data protection laws.

9. Termination

9.1 Account Termination

We may terminate or suspend your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activities
• Repeated complaints from other users
• Failure to pay fees or charges

9.2 Effect of Termination

Upon termination, your right to use the platform ceases immediately. We may retain certain information as required by law or for legitimate business purposes.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

10.2 Dispute Resolution

Before pursuing legal action, users must attempt to resolve disputes through our internal dispute resolution process. Mediation or arbitration may be required as a condition of using our platform.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of the modified Terms.

12. Contact Information

If you have questions about these Terms, please contact us at:

• Email: rohanjaiswar2467@gmail.com
• Phone: +91 7021098460
• Address: People, Mumbai, Maharashtra, India